The finance company you work for has grown in size over the last few years, going from 20 staff to over 100.

Question

IT hardware and software provision during this period of growth has largely been installed and supported by external contractors.

The head of the company is concerned about the cost of external support and suggests bringing the support in-house. You have been asked to lead a project to achieve this aim.

a) What THREE questions would you ask the head of the company before accepting this role? You should briefly state your reasoning.

b) Write a plan for the project outlining a timetable for the work you anticipate and how you would measure its success.

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