a) Card sorting is a popular UX research technique. There are two main types i.e. open card sorting and closed card sorting. Explain the difference between these two types. 


b) Explain briefly at which stage during the design of a website you may consider using a card sorting technique.

c) Why is it important that a UX Designer knows the user’s mental model when designing an interface? How may card sorting help this?

d) Evaluation is integral to the UX design process. Explain why we evaluate and when evaluation takes place

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